We warranty all of our products and hardware we provide from manufacture defect(s) and installation.

What installation warranty do you have?
We warranty any installation issues within 30 days on install.

What product warranty do you offer?
We will warranty any manufacture product defects by replacement at no charge.

What can be returned? 
Products that show manufacture defect(s).

When do items need to be returned?
Within 90 days.

Where do items need to be returned?
2460 Alder St
Eugene Oregon 97405

How do customers return items?
Email simon@locksmitheugeneoregon.com with reason for return and request.

Shipping for returns?
Customer pays return shipping.

Credit for returns?
Credit will be return in the same form that payment was made. 20% restocking fee for non used products or canceled special order items.